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Tour Operations (Johor Region)

  • Full Time, onsite
  • Golden Destinations by ICE HOLIDAYS Sdn Bhd
  • Johor Bahru, Malaysia
RM 1,800 - RM 2,500 / month

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Job Summary:
The role of a Tour Operations plays is pivotal to the travel industry. They are responsible for designing, organizing, and managing travel packages and itineraries that offer travelers unique and memorable experiences.

Reporting to: Head Of Southern Branch

Salary: RM1800 - RM2500 (Depending on candidate’s experience)

Location: City Square Office Tower, Jalan Wong Ah Fook, Johor Bahru

Key Responsibilities

  • To assist in all aspect of tour operations; including itinerary planning, costings, air tickets and ground arrangements, attractions, and other day-to-day activities.
  • To assist in doing flight booking through the GDS system (Travelport, Saber and Amadeus).
  • To compile and maintain records of business transactions to ensure all documentations are properly filed.
  • Recording orders for all related tour services.
  • To provide full support for tour packages sales and departures.
  • To educate customers and partners on products, destination knowledge, and provide all relevant customer support.
  • To participate in all field work, including Airport duties and travel fairs.

Requirements

  • Requires candidates with minimum 2 years of working experience in the Travel industry.
  • Fresh graduates with relevant backgrounds and willing to learn are welcomed.
  • Require Language(s) (write, read & speak) - English & Mandarin.
  • Outspoken & soft-spoken person.
  • Good follow up skill and highly attentive to enquiry.
  • Comfortable working with computer and mobile phone in long hour.
  • Basic computer skill (Outlook, Excel, Words and PowerPoint).
  • Willing to travel when necessary (company will provide allowance if necessary).

Benefits Of Joining Us:

  • Annual Company trip (For Confirmed Employees)
  • Group PA insurance (For Confirmed Employees)
  • Yearly Bonus depending on Company performance and reflect to Individual performance
  • Twice performance appraisal review annually to identify room for improvement process
  • Outpatient medical coverage from registered clinics
  • Employee price for travel packages (For Confirmed Employees)
  • Company uniform provided
  • Travelling claims by receipt
  • Monthly training arrangements from Company
  • Exclusive employee HR software applications (leaves, claims, payslips etc)
  • Atleast once a year Team Building arrangements
  • Monthly / Weekly Company sports & recreations for everyone

Job Type: Full-time

Pay: RM1,800.00 - RM2,500.00 per month

Schedule:

  • Monday to Friday

Language:

  • Mandarin (Preferred)
  • English (Preferred)

Work Location: In person