Tour Operations (Johor Region)
RM 1,800 - RM 2,500 / month
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Job Summary:
The role of a Tour Operations plays is pivotal to the travel industry. They are responsible for designing, organizing, and managing travel packages and itineraries that offer travelers unique and memorable experiences.
Reporting to: Head Of Southern Branch
Salary: RM1800 - RM2500 (Depending on candidate’s experience)
Location: City Square Office Tower, Jalan Wong Ah Fook, Johor Bahru
Key Responsibilities
- To assist in all aspect of tour operations; including itinerary planning, costings, air tickets and ground arrangements, attractions, and other day-to-day activities.
- To assist in doing flight booking through the GDS system (Travelport, Saber and Amadeus).
- To compile and maintain records of business transactions to ensure all documentations are properly filed.
- Recording orders for all related tour services.
- To provide full support for tour packages sales and departures.
- To educate customers and partners on products, destination knowledge, and provide all relevant customer support.
- To participate in all field work, including Airport duties and travel fairs.
Requirements
- Requires candidates with minimum 2 years of working experience in the Travel industry.
- Fresh graduates with relevant backgrounds and willing to learn are welcomed.
- Require Language(s) (write, read & speak) - English & Mandarin.
- Outspoken & soft-spoken person.
- Good follow up skill and highly attentive to enquiry.
- Comfortable working with computer and mobile phone in long hour.
- Basic computer skill (Outlook, Excel, Words and PowerPoint).
- Willing to travel when necessary (company will provide allowance if necessary).
Benefits Of Joining Us:
- Annual Company trip (For Confirmed Employees)
- Group PA insurance (For Confirmed Employees)
- Yearly Bonus depending on Company performance and reflect to Individual performance
- Twice performance appraisal review annually to identify room for improvement process
- Outpatient medical coverage from registered clinics
- Employee price for travel packages (For Confirmed Employees)
- Company uniform provided
- Travelling claims by receipt
- Monthly training arrangements from Company
- Exclusive employee HR software applications (leaves, claims, payslips etc)
- Atleast once a year Team Building arrangements
- Monthly / Weekly Company sports & recreations for everyone
Job Type: Full-time
Pay: RM1,800.00 - RM2,500.00 per month
Schedule:
- Monday to Friday
Language:
- Mandarin (Preferred)
- English (Preferred)
Work Location: In person