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Area Network Manager (Trainee) - South Selangor

RM 4,000 - RM 5,000 / month

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  • Coordinate and manage the day-to-day operations of the courier services drop point/ collection point/ outlet within the designated area. This includes supervising sorting, routing, and delivery processes to ensure timely and accurate delivery of packages.
  • Recruit, train, and manage a team of drivers, couriers, and support staff. Provide leadership, guidance, and support to ensure a motivated and efficient workforce.
  • Plan and optimize delivery routes to maximize efficiency and reduce delivery times. Improve route planning and make real-time adjustments as needed.
  • Monitor and track key performance indicators (KPIs) such as on-time deliveries, delivery accuracy, customer satisfaction, and operational costs. Take corrective actions to address any performance issues.
  • Maintain a high level of customer satisfaction by addressing customer inquiries, concerns, and complaints. Implement strategies to enhance the customer experience and maintain strong relationships.
  • Ensure compliance with safety regulations and company policies. Supervise and coach all the staff on the code of conduct and all the rules & regulation set by the company e.g. arrangement for overnight parcel, fake POD (proof of delivery) and etc.
  • Prepare regular reports on operational performance and other relevant data for senior management. Provide insights and recommendations for continuous improvement.
  • Any ad-hoc task assigned by the management.

Job Requirements

  • A Diploma or Bachelor's degree in business, logistics, supply chain management, or a related field is often preferred. Relevant work experience may substitute for formal education.
  • At least 2 year of experience in logistics, transportation, or a related industry. Previous managerial or supervisory experience is highly desirable. Fresh graduates will be considered.
  • Strong leadership and team management skills to motivate and guide a diverse team of employees.
  • Excellent communication and interpersonal skills to interact with internal teams, customers, and management.
  • Effective time management skills to prioritize tasks and meet deadlines in a fast-paced environment.
  • Able to start immediately will be an advantage.

Job Type: Full-time

Pay: RM4,000.00 - RM5,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Free parking
  • Opportunities for promotion
  • Parental leave
  • Professional development

Schedule:

  • Day shift
  • Rotational shift
  • Weekend jobs

Supplemental Pay:

  • Overtime pay
  • Performance bonus
  • Yearly bonus

Application Question(s):

  • Do you have your own transportation?
  • What is your expected salary?
  • Which of the following languages are you fluent in?
  • How much notice are you required to give your current employer?

Experience:

  • Courier Services: 1 year (Preferred)

Location:

  • Shah Alam (Preferred)

Willingness to travel:

  • 75% (Preferred)

Expected Start Date: 03/01/2025