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Area Network Manager (Trainee) - South Selangor
RM 4,000 - RM 5,000 / month
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- Coordinate and manage the day-to-day operations of the courier services drop point/ collection point/ outlet within the designated area. This includes supervising sorting, routing, and delivery processes to ensure timely and accurate delivery of packages.
- Recruit, train, and manage a team of drivers, couriers, and support staff. Provide leadership, guidance, and support to ensure a motivated and efficient workforce.
- Plan and optimize delivery routes to maximize efficiency and reduce delivery times. Improve route planning and make real-time adjustments as needed.
- Monitor and track key performance indicators (KPIs) such as on-time deliveries, delivery accuracy, customer satisfaction, and operational costs. Take corrective actions to address any performance issues.
- Maintain a high level of customer satisfaction by addressing customer inquiries, concerns, and complaints. Implement strategies to enhance the customer experience and maintain strong relationships.
- Ensure compliance with safety regulations and company policies. Supervise and coach all the staff on the code of conduct and all the rules & regulation set by the company e.g. arrangement for overnight parcel, fake POD (proof of delivery) and etc.
- Prepare regular reports on operational performance and other relevant data for senior management. Provide insights and recommendations for continuous improvement.
- Any ad-hoc task assigned by the management.
Job Requirements
- A Diploma or Bachelor's degree in business, logistics, supply chain management, or a related field is often preferred. Relevant work experience may substitute for formal education.
- At least 2 year of experience in logistics, transportation, or a related industry. Previous managerial or supervisory experience is highly desirable. Fresh graduates will be considered.
- Strong leadership and team management skills to motivate and guide a diverse team of employees.
- Excellent communication and interpersonal skills to interact with internal teams, customers, and management.
- Effective time management skills to prioritize tasks and meet deadlines in a fast-paced environment.
- Able to start immediately will be an advantage.
Job Type: Full-time
Pay: RM4,000.00 - RM5,000.00 per month
Benefits:
- Cell phone reimbursement
- Free parking
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Day shift
- Rotational shift
- Weekend jobs
Supplemental Pay:
- Overtime pay
- Performance bonus
- Yearly bonus
Application Question(s):
- Do you have your own transportation?
- What is your expected salary?
- Which of the following languages are you fluent in?
- How much notice are you required to give your current employer?
Experience:
- Courier Services: 1 year (Preferred)
Location:
- Shah Alam (Preferred)
Willingness to travel:
- 75% (Preferred)
Expected Start Date: 03/01/2025