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Customer Service

RM 2,500 - RM 3,500 / month

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Responsibilities:

1. Act as the key window towards customer for Feedback, Quotation and Order Management.

2. Accept customer PO and process it accordingly on time. Work with internal team to deliver the order as per customer requirement.

3. Assist Manager to process RFQ with the objective to Quote to Win.

4. Work proactively to accomplish assigned KPIs which included but not limited to:

  • On time delivery of order
  • Quote Winning Rate
  • Customer Liability Management
  • Revenue growth of assigned account.

5. Generate and publish report on time.

6. Work with team member and other functional team to fulfill customer requirement.

7. Prepare sales kit or presentation slides when required.

Requirements:

1. Bachelor's Degree in Business Studies/Administration/Management, Commerce, Economics, Marketing or equivalent. Diploma with similar working experience are also welcome.

2. Possess good cross-function co-ordination skills to execute assigned task.

3. Good inter person communication ability.

4. Able to do good presentation and conclude it with a good summary.

5. Able to work independently with minimum supervision.

6. Experience in Electronic Manufacturing Industry is an added advantage.

7. Experience in Logistic flow will be an added advantage.

8. Competence with Microsoft Office Tools: Excel and PowerPoint.

9. Good competency in English (Written and Oral). Know how on other languages is an added advantage.

10. Preferably with supply chain / planning / production experience.

11. Able to travel.

Job Type: Full-time

Pay: RM2,500.00 - RM3,500.00 per month

Benefits:

  • Free parking
  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Professional development

Schedule:

  • Monday to Friday

Supplemental Pay:

  • 13th month salary
  • Yearly bonus

Work Location: In person