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Customer Service Coordinator (CSC)

RM 2,200 - RM 3,000 / month

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Responsibilities:

  • Coordinating service order with internal and external customer.
  • Processing of order.
  • To coordinate and arrange for customer on-site support request.
  • To coordinate and monitor shipment send to factory and or third party services, ensure timely returning and delivery.
  • Processing of incoming and outgoing parcel.
  • Answering calls and queries accurately.
  • Responding customer email timely.
  • To take up additional tasks as directed from superior time to time.

Requirements:

  • Candidate must possess at least Diploma in Business Studies/Administration/Management or equivalent.
  • Required language(s): Bahasa Malaysia, English
  • Required skill(s): ability to prioritize own workload and multitasking, excellent communication skills, attention to details, MS Office

Remuneration Package:

  • Opportunities for professional growth and advancement within the company.
  • Medical, Personal Insurance & Dental Coverage

Job Types: Full-time, Permanent

Pay: RM2,200.00 - RM3,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Free parking
  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Professional development

Schedule:

  • Monday to Friday

Supplemental Pay:

  • Overtime pay
  • Performance bonus
  • Yearly bonus

Experience:

  • CSC: 1 year (Preferred)