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A hotel receptionist's job duties include greeting guests, answering phones, and managing reservations. They also handle guest complaints and provide concierge services.
Responsibilities
- Guest services: Welcome guests, check in and out, and provide keys
- Reservations: Book reservations and maintain guest records
- Phone calls: Answer calls from guests and prospective customers, take messages, and deliver them
- Guest inquiries: Handle guest inquiries and complaints, and contact the appropriate personnel
- Concierge services: Arrange travel, book tickets, and provide information about local attractions
- Billing: Prepare room bills and ensure prompt payments
Job Types: Full-time, Permanent, Internship
Contract length: 3 months
Pay: From RM1,700.00 per month
Schedule:
- Afternoon shift
- Day shift
- Night shift
- On call
- Rotational shift
Supplemental Pay:
- Commission pay
- Overtime pay
Work Location: In person