NIGHT AUDITOR
POSITION SUMMARY:
Checks front office accounting records for accuracy, summarizes and compiles information for the hotel's financial records. Tracks room revenue, occupancy percentages, and other front office operating statistics.
Prepares a summary of cash, check, and credit card activities, reflecting the hotel's financial performance for the day. Posts room charges and room taxes to guest accounts including guest transactions not posted during the day by the front office cashier.
Prepare log movements and report for any guest incidents at Night.
NIGHT AUDITOR DUTIES AND RESPONSIBILITIES:
- Posts room charges and taxes to guest accounts.
- Processes guest charges voucher and credit card vouchers.
- Post charges to the guest accounts that have not been posted or were incurred on the night audit shift.
- Transfer charges and deposits to master accounts.
- Checks to see that all charges are assigned to the appropriate departments.
- Checks for any pending arrival and departure of the day.
- To verify that all transactions performed at the front desk are supported by documentary evidence and signatures as necessary and that they have been correctly posted and allocated in to PMS system.
- To Verify that all charges posted from the POS Software, SPA software had reached the correct guest folios and not missing.
- Prints up and files reservations for the next business day.
- Verifies all account postings and balances.
- Verifies that room rates are correct and posts those rates to guest accounts.
- Monitors the status of coupon, discount, and other promotional programs.
- Able to function as a front desk agent especially in terms of check-in and check-out procedures.
- Tracks room revenues, occupancy percentages, and other front office statistics.
- Prepares a summary of cash, check, and credit card activities.
- Summarizes results of operations for management.
- Check figures, postings, and documents for accuracy. Record, store, access, and/or analyze computerized financial information.
- Prepare and perform End of day procedure.
- Prepare DRR report and once completed email out to respective department concerned
- Prepare report for FOM
- Ensure all F&B, laundry and Miscellaneous bill slot in to guest folio
- Email out Revinate report
- Must have complete knowledge of emergency procedures.
- Balance the day’s charges, making corrections as necessary.
- Performs wake-up calls.
- Run end of day process in property management software (PMS).
- Understand principles of auditing, balancing, and closing out accounts.
- Knows how to operate PMS and other front office equipment's.
- Respond to guest needs, special requests and complaints and alert the appropriate manager as needed
- Understand and knows how to perform check-in and check-out procedures.
Job Type: Contract
Contract length: 12 months
Pay: RM1,800.00 - RM2,000.00 per month
Benefits:
- Health insurance
- Meal provided
- Opportunities for promotion
- Professional development
Ability to commute/relocate:
- Langkawi: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)
Education:
- STM/STPM (Preferred)
Experience:
- Night Audit: 1 year (Preferred)
Language:
- English (Required)
License/Certification:
- B2, D (Preferred)
Location:
- Langkawi (Required)
Willingness to travel:
- 100% (Required)
Work Location: In person