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Boutique Assistant

RM 1,700 - RM 2,200 / month

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  • Greet customers and make them feel welcome.
  • Assist customers by answering their questions, find products, checking stock availability, and processing their purchases.
  • Recommend products, upsell, and assist customers with purchase decisions.
  • Recommend and display items that match customer needs.
  • Keep up to date with product information.
  • Be attentive to customers, providing answers to any questions.
  • Ensure a good fit for the customer and the product.
  • Inform customers about special promotions and deals to encourage them to purchase our products and/or services.
  • Ensure customers are well-informed on any current sales, rewards programs, and store return policy.
  • Handle customer complaints and concerns calmly; find a reasonable solution (calling on a supervisor only when necessary).
  • Handle customer complaints, product returns, and any other in-store issues that may arise in a professional manner and build relationships with customers.
  • Assist with inventory counts and placement of new products, including new in-store or window displays.
  • Restock shelves, organize merchandise, and set up displays.
  • Restock items that are running low and maintain proper display appearances.
  • Assist the shop manager with miscellaneous duties.
  • Receive and process shipments, audit inventory prices, and order stock.
  • Keep the store clean and tidy, and ensure everything is in order.
  • Assist shoppers with merchandise (proper sizing, color choices, collecting items from back inventory if needed, etc.)
  • Maintaining outstanding store condition and visual merchandising standards.
  • Assist with the sales process by maintaining a fully stocked store.
  • Maintain outstanding store condition and visual merchandising standards.
  • Maintain a fully stocked store.
  • Actively involve in the receiving of new shipments.
  • Follow all companies’ policies and procedures.
  • Ensure the sales floor is clean, tidy, and organised at all times.
  • Keep an eye on company stock levels and restock when necessary or inform our buying department if something is out of stock.

Job Type: Full-time

Pay: RM1,700.00 - RM2,200.00 per month

Benefits:

  • Maternity leave
  • Opportunities for promotion

Schedule:

  • Rotational shift

Supplemental Pay:

  • Commission pay
  • Overtime pay

Language:

  • English (Preferred)
  • Bahasa (Preferred)

Work Location: In person