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Boutique Assistant
RM 1,700 - RM 2,200 / month
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- Greet customers and make them feel welcome.
- Assist customers by answering their questions, find products, checking stock availability, and processing their purchases.
- Recommend products, upsell, and assist customers with purchase decisions.
- Recommend and display items that match customer needs.
- Keep up to date with product information.
- Be attentive to customers, providing answers to any questions.
- Ensure a good fit for the customer and the product.
- Inform customers about special promotions and deals to encourage them to purchase our products and/or services.
- Ensure customers are well-informed on any current sales, rewards programs, and store return policy.
- Handle customer complaints and concerns calmly; find a reasonable solution (calling on a supervisor only when necessary).
- Handle customer complaints, product returns, and any other in-store issues that may arise in a professional manner and build relationships with customers.
- Assist with inventory counts and placement of new products, including new in-store or window displays.
- Restock shelves, organize merchandise, and set up displays.
- Restock items that are running low and maintain proper display appearances.
- Assist the shop manager with miscellaneous duties.
- Receive and process shipments, audit inventory prices, and order stock.
- Keep the store clean and tidy, and ensure everything is in order.
- Assist shoppers with merchandise (proper sizing, color choices, collecting items from back inventory if needed, etc.)
- Maintaining outstanding store condition and visual merchandising standards.
- Assist with the sales process by maintaining a fully stocked store.
- Maintain outstanding store condition and visual merchandising standards.
- Maintain a fully stocked store.
- Actively involve in the receiving of new shipments.
- Follow all companies’ policies and procedures.
- Ensure the sales floor is clean, tidy, and organised at all times.
- Keep an eye on company stock levels and restock when necessary or inform our buying department if something is out of stock.
Job Type: Full-time
Pay: RM1,700.00 - RM2,200.00 per month
Benefits:
- Maternity leave
- Opportunities for promotion
Schedule:
- Rotational shift
Supplemental Pay:
- Commission pay
- Overtime pay
Language:
- English (Preferred)
- Bahasa (Preferred)
Work Location: In person