About Us:
Ruema Café is a vibrant and welcoming café, known for serving delicious coffee, homemade pastries, and a warm, community-centered atmosphere. We pride ourselves on exceptional customer service and a commitment to high-quality, freshly made products.
Position Overview:
We are looking for an experienced and enthusiastic Café Supervisor to lead and support our team. The ideal candidate will have a passion for hospitality, a strong leadership mindset, and the ability to oversee daily café operations, ensuring the highest standards in customer service, food and beverage preparation, and cleanliness.
Key Responsibilities:
- Supervise daily operations, ensuring smooth workflow and excellent customer service
- Train, motivate, and support café staff, ensuring adherence to standards and procedures
- Oversee stock levels, ordering supplies, and maintaining inventory
- Manage staff schedules and assist in performance evaluations
- Address customer queries and complaints in a professional manner
- Maintain cleanliness, organization, and health & safety standards
- Assist in developing new menu items and promotions to enhance customer experience
Requirements:
- Proven experience in a supervisory role, preferably in a café or restaurant
- Strong leadership and communication skills
- Excellent customer service skills and a friendly, positive attitude
- Ability to multitask and manage a fast-paced environment
- Knowledge of food safety regulations and health standards
- Barista experience is an advantage
Benefits:
- Competitive salary
- Employee discounts on food and beverages
- Opportunities for growth within the company
- Supportive and dynamic work environment
Job Types: Full-time, Permanent, Fresh graduate, Student job
Pay: RM2,000.00 - RM2,800.00 per month
Benefits:
- Meal provided
- Opportunities for promotion
- Professional development
Schedule:
- Rotational shift
Supplemental Pay:
- Overtime pay
Experience:
- Restaurant management: 1 year (Required)
Expected Start Date: 03/01/2025