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Business Analyst - Mandarin speaker

RM 8,000 - RM 10,000 / month

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An opportunity has arisen for a Lead Business Analyst to support the Change lead in the execution of strategy across data domains to drive consumer adoptions to trusted source, managing a book of work supporting multiple consumers across the Bank.

Key Responsibilities:

  • Conduct “As Is” and Future State process mapping associated with the delivery of functionality into Global Operational departments.
  • Write, maintain, and reconcile User Stories to DataOPS Service Stakeholders and Consumers.
  • Operational checks on all processes above, collating and reporting feedback where required.
  • Perform User Acceptance Testing including developing testing scripts, activities to support the global team.
  • Liaise with IT to capture functional and define Business Non-Functional User Stories.
  • Comfortable integrating/reconciliation of large Reference Data sets to ensure data quality is in line with data consumers expectations.
  • Form part of a team responsible for collating and reporting on high quality, informative Management Information for presentation at up to including Executive level.
  • Assist with future training of the role to new and existing team members where required, as well as contributing to the maintenance and updates to key procedure documentation.

Who are we looking for?

  • Must be able to fully understand Cantonese or Mandarin.
  • Must have exposure to working with the business
  • Strong command in English language with clear articulation as the role requires to liaise directly with the senior stakeholders.
  • Domain experience in any of the following: Retail banking, insurance (Life insurance), mobile banking, digital banking, wealth, financial planning

Job Type: Contract
Contract length: 12 months

Pay: RM8,000.00 - RM10,000.00 per month

Benefits:

  • Health insurance
  • Opportunities for promotion
  • Professional development

Schedule:

  • Monday to Friday

Work Location: In person