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Customer Service Executive (Fresh Graduate) -Local Bank

RM 2,300 - RM 2,600 / month

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Role Function:

  • Attend to inbound calls in a contact centre environment.
  • Able to provide a high service level by interacting with international customers with an aim to achieve maximum customer satisfaction.
  • Able to resolve customer queries and issues with an aim to provide a first call resolution.
  • A good listener with an ability to establish a good report with the customers as well as attending to their needs to offer relevant
  • product, services, and solutions from the brand.
  • Have a strong sense of ownership, responsibility, and integrity.
  • Requirement:
  • Fresh Graduate are welcome (Diploma/Degree).
  • Good in English. Good in communication and able to fulfil a customer needs. Fast learner and able to handle multitasking
  • Must be able to work on rotational shift.

Job Types: Full-time, Contract, Fresh graduate
Contract length: 12 months

Pay: RM2,300.00 - RM2,600.00 per month

Benefits:

  • Health insurance
  • Professional development

Schedule:

  • Monday to Friday
  • Rotational shift
  • Weekend jobs

Work Location: In person