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Technical Support Executive (Mandarin + English speaker)_Shift_Nearby LRT

RM 3,000 - RM 4,000 / month

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Role : Technical Support Executive - Mandarin + English

Type : 24 months Contract

Location : Ara Damansara (Nearby LRT)

Working hours / days : 24/7 Rotation Shift (2 off days rotation)

Salary : Basic RM3,100 + Shift RM400 + KPI RM500

Responsibilities:

· Provide continuous technical support via telephone and email related to the product

· Employ a high level of interpersonal and communication skills to move beyond customer’s frustrations and solve customer’s problem

· Identify the level of technical knowledge and adjust technical communications to solve customer’s problem

· Conducting basic probing to determine the next action for any software related to enquiries

Requirements:

· Excellent English & Mandarin verbal communication skills

· Fresh Graduates who are interested to start their career in a call centre are also encouraged to apply – Full Training Provided

· Fresh Graduates with Cert/Degree/Diploma in IT encourage to apply

· Must be willing to work on rotational shifts

· Must be willing to work in Ara Damansara

WHY JOIN US:

· Monthly fun and exciting staff activities

· We are located nearby shopping malls and housing area

· Nearby LRT Station

Benefit:

· 5 working days in a week

· EPF & SOCSO

· Sick leave

· Annual leave

· Quarterly staff recognition and appreciation

· Nice Working Environment

· Free Shuttle Van Provided from Various Location

· Fun Filled Environment with Events and Activities/ Team Outing

Job Types: Full-time, Contract
Contract length: 24 months

Pay: RM3,000.00 - RM4,000.00 per month

Benefits:

  • Professional development

Schedule:

  • Rotational shift

Application Question(s):

  • Are you able to read and write in Mandarin?
  • Are you willing to work on 24/7 rotation shift?
  • When is your availability date to join?

Experience:

  • Customer service: 1 year (Preferred)

Language:

  • Mandarin (Preferred)
  • English (Preferred)

Work Location: In person