Technical Support Executive (Mandarin + English speaker)_Shift_Nearby LRT
Role : Technical Support Executive - Mandarin + English
Type : 24 months Contract
Location : Ara Damansara (Nearby LRT)
Working hours / days : 24/7 Rotation Shift (2 off days rotation)
Salary : Basic RM3,100 + Shift RM400 + KPI RM500
Responsibilities:
· Provide continuous technical support via telephone and email related to the product
· Employ a high level of interpersonal and communication skills to move beyond customer’s frustrations and solve customer’s problem
· Identify the level of technical knowledge and adjust technical communications to solve customer’s problem
· Conducting basic probing to determine the next action for any software related to enquiries
Requirements:
· Excellent English & Mandarin verbal communication skills
· Fresh Graduates who are interested to start their career in a call centre are also encouraged to apply – Full Training Provided
· Fresh Graduates with Cert/Degree/Diploma in IT encourage to apply
· Must be willing to work on rotational shifts
· Must be willing to work in Ara Damansara
WHY JOIN US:
· Monthly fun and exciting staff activities
· We are located nearby shopping malls and housing area
· Nearby LRT Station
Benefit:
· 5 working days in a week
· EPF & SOCSO
· Sick leave
· Annual leave
· Quarterly staff recognition and appreciation
· Nice Working Environment
· Free Shuttle Van Provided from Various Location
· Fun Filled Environment with Events and Activities/ Team Outing
Job Types: Full-time, Contract
Contract length: 24 months
Pay: RM3,000.00 - RM4,000.00 per month
Benefits:
- Professional development
Schedule:
- Rotational shift
Application Question(s):
- Are you able to read and write in Mandarin?
- Are you willing to work on 24/7 rotation shift?
- When is your availability date to join?
Experience:
- Customer service: 1 year (Preferred)
Language:
- Mandarin (Preferred)
- English (Preferred)
Work Location: In person