Epicareer Might not Working Properly
Learn More

Customer Service Executive ( Immediate Hiring)

RM 2,000 - RM 2,500 / month

Checking job availability...

Original
Simplified

Position: Customer Service Executive

Salary: RM 2000 - RM 2500 (Depending on experience)

Working Location: Petaling Jaya

Working hour: 1 PM- 10 PM shift only

Tenure: 6 months (Renewable basis)

Job Descriptions

  • Manage large amounts of incoming calls
  • Provide information and troubleshooting to subscriber or dealer in a proper manner.
  • Identify and assess customers' needs to achieve satisfaction.
  • Escalate ticket to respective department for further investigation and do follow up call to subscriber and dealer.
  • Keep records of customer interactions and process customer accounts.
  • Fast learner (Must be able to find the information and solution during high traffic of calls) without providing wrong information.
  • Ad hoc: outbound call from list provided.

Preferred Qualification

  • SPM/Diploma/Degree holder
  • Excellent communication both English and Bahasa Malaysia, both written and spoken
  • Fresh Degree holder are welcome to apply
  • Ability to withstand pressure with high volume of calls

Job Type: Contract
Contract length: 6 months

Pay: RM2,000.00 - RM2,500.00 per month

Schedule:

  • Fixed shift

Supplemental Pay:

  • Overtime pay