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Collection Specialist - Kuala Lumpur

Salary undisclosed

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About Atome Financial

Headquartered in Singapore, Atome Financial is building a world-class tech enabled financial services platform that is the best companion of our customers lifetime. As a part of the Advance Intelligence Group, a Series D fintech unicorn and ranked Top 10 on LinkedIn’s 2023 Top Singapore StartUps list with over 1,400+ staff worldwide, we are united by a shared vision and purpose: to Advance with Intelligence for a Better Life--for our customers, colleagues and communities.

Atome Financial operates in 5 ASEAN markets (Singapore, Malaysia, Indonesia, Philippines, and Thailand). We have 3 key products:

  • Atome BNPL: A leading buy now pay later brand in ASEAN and partners over thousands of online and offline brands
  • Atome Card: A paylater anywhere card.
  • Kredit Pintar: A leading Indonesia digital lending apps, regulated and supervised by Indonesia's Financial Services Authority (OJK).

Our culture is built on values that are core to who we are and what we stand for:

  • We foster an INNOVATION mindset
  • We achieve results with EFFICIENCY and excellence
  • We take pride in the QUALITY of our work
  • We uphold INTEGRITY in all we do
  • We embrace COLLABORATION to work across business lines and borders

Job Description:

The Collection Specialist will be in charge of reminding borrowers to pay their loan obligations.

  • Calling borrowers to remind them about the payment of their loan obligations
  • Negotiating pay arrangements
  • Encoding collection efforts in system available or any given system
  • Conducting skip tracing
  • Preparing daily collection reports
  • Preparing and filing promissory notes
  • Preparing demand letters

Job Qualifications

  • Has at least 1 year work experience as a Collection Specialist
  • Preferably with experience in Unsecured Collections or Credit Card.
  • College level of any business related course.
  • Proficient in using MS Office.
  • Has excellent communication skills and negotiation skills.
  • Resourceful, results-oriented, and patient.
  • Excellent analytical and problem solving skills using logical reasoning and analytical methods.

Full screen editing

About Atome Financial

Headquartered in Singapore, Atome Financial is building a world-class tech enabled financial services platform that is the best companion of our customers lifetime. As a part of the Advance Intelligence Group, a Series D fintech unicorn and ranked Top 10 on LinkedIn’s 2023 Top Singapore StartUps list with over 1,400+ staff worldwide, we are united by a shared vision and purpose: to Advance with Intelligence for a Better Life--for our customers, colleagues and communities.

Atome Financial operates in 5 ASEAN markets (Singapore, Malaysia, Indonesia, Philippines, and Thailand). We have 3 key products:

  • Atome BNPL: A leading buy now pay later brand in ASEAN and partners over thousands of online and offline brands
  • Atome Card: A paylater anywhere card.
  • Kredit Pintar: A leading Indonesia digital lending apps, regulated and supervised by Indonesia's Financial Services Authority (OJK).

Our culture is built on values that are core to who we are and what we stand for:

  • We foster an INNOVATION mindset
  • We achieve results with EFFICIENCY and excellence
  • We take pride in the QUALITY of our work
  • We uphold INTEGRITY in all we do
  • We embrace COLLABORATION to work across business lines and borders

Job Description:

The Collection Specialist will be in charge of reminding borrowers to pay their loan obligations.

  • Calling borrowers to remind them about the payment of their loan obligations
  • Negotiating pay arrangements
  • Encoding collection efforts in system available or any given system
  • Conducting skip tracing
  • Preparing daily collection reports
  • Preparing and filing promissory notes
  • Preparing demand letters

Job Qualifications

  • Has at least 1 year work experience as a Collection Specialist
  • Preferably with experience in Unsecured Collections or Credit Card.
  • College level of any business related course.
  • Proficient in using MS Office.
  • Has excellent communication skills and negotiation skills.
  • Resourceful, results-oriented, and patient.
  • Excellent analytical and problem solving skills using logical reasoning and analytical methods.

Job Type: Full-time

Benefits:

  • Health insurance
  • Opportunities for promotion

Schedule:

  • Day shift
  • Monday to Friday

Supplemental Pay:

  • Overtime pay
  • Performance bonus

Education:

  • STM/STPM (Preferred)

Experience:

  • Collection: 1 year (Required)

Language:

  • English (Required)

Work Location: In person