Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Service Desk Support (Korean Speaking)

RM 6,000 - RM 8,000 / month
Checking job availability...
Original
Simplified

Responsibilities:

  • Handle routine IT service desk cases of regional customers through phone, email, MS TEAMS, etc.
  • Create support tickets in ITSM systems with clear and detailed description, assign with appropriate categorization and priority level
  • Initiate quick resolution to routine incidents / requests and follow baseline SOP / KB library
  • Follow up pending tickets and updates ticket status in ITSM systems
  • Regularly maintain and update SOP / KB library
  • Assist in troubleshooting and diagnosis of issues related to networking, OS, Office Suite / 365, generic IT workplace and dedicated business applications, etc.
  • Escalate unresolvable cases to appropriate tier support team and continue following up with team until full resolution
  • Shift duty required at 5 days per week, 9 hours per day with 1 hour meal break from 0600 to 2200
  • On-job training will be provided

Requirements:

  • Diploma holder or above
  • Minimum 1-year hands-on experience in customer service / service desk support
  • Knowledge on Information Technology / Computer Science is definitely an advantage
  • Fluent in English and good command of written and spoken Korean at TOPIK Level 6
  • Good telephone manners, interpersonal, analytical and problem-solving skills

Job Type: Contract
Contract length: 12 months

Pay: RM6,000.00 - RM8,000.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Schedule:

  • Fixed shift
  • Monday to Friday
  • Rotational shift

Work Location: In person