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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
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  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...
P

Ocean Customer Service Specialist

RM 4,000 - RM 6,000 / month
Checking job availability...
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PridePRO is a Regional Executive Recruitment Company headquartered in Malaysia, specializing in talent acquisition across Southeast Asia, including Thailand, Indonesia, and Singapore.

Join A Global Leader in Logistics & Freight Forwarding!

Are you passionate about delivering exceptional customer service in the logistics industry? Our client is looking for an Ocean Customer Service Specialist to manage customer inquiries, ensure smooth operations, and support end-to-end freight forwarding services.

Job Overview:

  • Act as the first point of contact for customer inquiries.
  • Troubleshoot operational issues and escalate customer complaints when necessary.
  • Process customer instructions accurately and on time, including warranting and warehouse receipts.
  • Prepare and follow up on Work Order Instructions to ensure seamless execution.
  • Handle claims and disputes, escalating to appropriate managers as required.
  • Assist with reporting tasks and keep customers updated on work order progress.
  • Ensure compliance with regulatory requirements for warranting, working closely with Operations and Exchange Compliance Manager.
  • Maintain and update the logistics system, providing regular inventory reports to customers and banks.
  • Ensure accuracy of reports before sharing with external parties.
  • Process timely and accurate billing, including job costing in ERP systems.
  • Engage with customers to ensure timely payments and minimize overdue invoices.
  • Clarify invoices and inform customers of additional charges to ensure smooth payment processing.
  • Maintain accurate documentation and records, updating job information as needed.
  • Support ad-hoc assignments as required.

What We’re Looking For:

  • Experience in customer service, logistics, or freight forwarding is preferred.
  • Strong problem-solving and communication skills.
  • Detail-oriented with excellent organizational skills.
  • Proficiency in ERP systems and reporting tools is an advantage.

Why Join Our Client?

  • Be part of a leading global logistics and warehousing company.
  • Gain exposure to international markets and work with top industry professionals.
  • Competitive salary, career growth opportunities, and a dynamic work environment.

Job Type: Full-time

Pay: RM4,000.00 - RM6,000.00 per month

Experience:

  • Freight Forwarding or Shipping Customer Service: 2 years (Required)

Language:

  • English (Required)

Work Location: In person