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Service Crew (Publika)
RM 1,700 - RM 2,000 / month
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ShellOut is one of the most recognizable names in recent Malaysia’s dining scene. Our restaurants are not stranger to crowds, buzz and display affection via social media. Our popularity is a proof that affluent consumers cannot get enough of our offering, i.e., Cajun style seafood. Our serving style has become an icon its class.
JOB SUMMARY
- Responsible to perform several tasks to maintain the floor flow.
JOB RESPONSIBILITIES
- Prepare, provide good customer service (welcome, greeting, smile, communication).
- Recommend dishes to customer and take order, as well as alert with the seasonal promotional package.
- Deliver foods and drinks to customer in short time.
- Observe customer needs and provide assistance to customer in time to meet their satisfaction.
- Handle customers’ queries and complaints effectively and efficiently.
- Handling incoming call for tables reservation or booking.
- Delivering invoices and collecting payments as a cashier.
- Ensure safety, cleanliness and hygiene standards are maintained all times.
- Ensure all tables and chairs are clean, sanitized, and organized.
- Support day-to-day operations within the outlet.
- Any other ad-hoc tasks as and when assigned by superior.
JOB COMPETENCIES
- No experience is required, training will be provided.
- Willing to learn and able to work in a team.
- Able to work by shift assigned.
QUALIFICATIONS AND EXPERIENCE
- SPM leaver is encouraged to apply.
EMPLOYEE’S BENEFITS
- EPF, SOCSO, EIS are provided
- Accommodation (if required)
- Attractive Commission
- Medical Coverage
- Special Discount for Staff Purchase
- Leaves Benefits (Annual Leave, Marriage Leave, Training Leave, Exam Leave, etc)
- Monthly Technical Upskill Training
Job Type: Full-time
Pay: RM1,700.00 - RM2,000.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Schedule:
- Day shift
Supplemental Pay:
- Commission pay
- Overtime pay
- Performance bonus
Ability to commute/relocate:
- Kuala Lumpur: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- STM/STPM (Preferred)
Experience:
- Service Crew: 1 year (Preferred)
Language:
- English, Bahasa Malaysia (Preferred)