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Service Crew (Publika)

RM 1,700 - RM 2,000 / month

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ShellOut is one of the most recognizable names in recent Malaysia’s dining scene. Our restaurants are not stranger to crowds, buzz and display affection via social media. Our popularity is a proof that affluent consumers cannot get enough of our offering, i.e., Cajun style seafood. Our serving style has become an icon its class.

JOB SUMMARY

  • Responsible to perform several tasks to maintain the floor flow.

JOB RESPONSIBILITIES

  • Prepare, provide good customer service (welcome, greeting, smile, communication).
  • Recommend dishes to customer and take order, as well as alert with the seasonal promotional package.
  • Deliver foods and drinks to customer in short time.
  • Observe customer needs and provide assistance to customer in time to meet their satisfaction.
  • Handle customers’ queries and complaints effectively and efficiently.
  • Handling incoming call for tables reservation or booking.
  • Delivering invoices and collecting payments as a cashier.
  • Ensure safety, cleanliness and hygiene standards are maintained all times.
  • Ensure all tables and chairs are clean, sanitized, and organized.
  • Support day-to-day operations within the outlet.
  • Any other ad-hoc tasks as and when assigned by superior.

JOB COMPETENCIES

  • No experience is required, training will be provided.
  • Willing to learn and able to work in a team.
  • Able to work by shift assigned.

QUALIFICATIONS AND EXPERIENCE

  • SPM leaver is encouraged to apply.

EMPLOYEE’S BENEFITS

  • EPF, SOCSO, EIS are provided
  • Accommodation (if required)
  • Attractive Commission
  • Medical Coverage
  • Special Discount for Staff Purchase
  • Leaves Benefits (Annual Leave, Marriage Leave, Training Leave, Exam Leave, etc)
  • Monthly Technical Upskill Training

Job Type: Full-time

Pay: RM1,700.00 - RM2,000.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Schedule:

  • Day shift

Supplemental Pay:

  • Commission pay
  • Overtime pay
  • Performance bonus

Ability to commute/relocate:

  • Kuala Lumpur: Reliably commute or planning to relocate before starting work (Preferred)

Education:

  • STM/STPM (Preferred)

Experience:

  • Service Crew: 1 year (Preferred)

Language:

  • English, Bahasa Malaysia (Preferred)