Senior Executive, Student Operation (Mandarin Speaker)

- You shall be reporting to the Head, Student Operations (Finance Division), Group Finance Office for all duties assigned to you. - To issue invoice and follow up with external parties either government or private, foundation, bank and other international sponsors on student’s fees. - To reply emails and handle fees enquiry from both local and international students/parents according to University’s Fees Policies. - To check and process agent commission payment for all student recruitment agents and prepare documentation for withholding tax. - To monitor all collection matters which include collaboration fee and commission from all future collaborative arrangement. - To issue invoice and follow up payment with partner universities for commission. - To issue invoice to external party, tenants and subsidiaries and follow-up payments. - To assist supervisor in implementation and enforcement on all the fee update and procedures. - To restructure flows and monitor the annual fee review exercise. - To attend and back-up cashier at the payment counter proactively including receiving payments from customers. - To provide good customer service at the Payment Counter by always showing a friendly attitude and pleasure smile. - To monitor the clearance of student’s fund transfer slip and telegraphic transfer for international students.