IT Analyst

The IT analyst is expected to take on a wide spectrum of IT-related responsibilities, including: • Implementing IT and network infrastructure and managing IT projects; • Monitoring and managing the consumption of Web services and system application of Servers (physical, virtual, and cloud) on the company network; • Setting up, managing, diagnosing, troubleshooting, configuring, and supporting day to day IT operations from simple network settings to firewall policies, user access, IT hardware and computers as well as laptops; • Providing remote and on-site end-user IT Support, weekly preventive maintenance and detective measures to monitor the health of the critical systems; • Aiding in the implementation, maintenance and audit of network security technologies. • Conducting the regular housekeeping (patch management and deployment) and maintenance of all workstations, physical and virtual servers, as well as network devices; • Overseeing IT asset management and documentation; • Liaising with 3rd party providers/vendors; • Providing training on IT systems and cyber security to end users. Requirements: • Demonstrable proficiency in systems administration (Linux / Window), network administration (DNS, IPsec, VPN, SSH, Firewall, QoS, Load Balancing and/or Routing Protocols); • Knowledge in programming and scripting languages such as PHP, Python and/or Perl; • Knowledge in setting up, configuring, and managing email, web, and database servers; The following would put you at an advantage: • Experience in setting up, configuring, and managing LDAP and Active Directory Users and Computers (GPO, Join Domain, User Account Management); • Experience in setting up and managing Windows and Linux servers; • Exposure to Open Source technologies, Virtualisation (VMware, Xen, and Hypervisor), Cloud Services, Backup & Synchronisation, Clustering & Replication, Ghosting and Imaging, Network and data security, and VBA.