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Admission Counsellor
RM 5,000 - RM 5,999 / month
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• Works closely with the Admissions Head to plan actions for achievement of monthly goals ,completes the daily follow up tasks and work towards the achievement of these targets • Ensure that all data is accurately uploaded on the CRM without delay • Assists in the planning and organising of various programmes and activities in the campus, such as Open House, parent-teacher events, orientation, etc. • Collaborates with the Marketing and Academics teams to develop strategies to increase enrolment numbers • Develops parent engagement strategies to quickly and effectively build relationships with prospective parents • Able to understand the key pain points and drivers of prospective parents, and align the school’s offerings to their needs • Monitors the offline and online channels for leads and follows up with prospective parents (e.g. one-to-one counselling for offline channels, quick response to emails and web queries for online channels or tele conversations, etc.) • Reviews the effectiveness of the various channels and shares feedback with the Admissions Head • Acts at the first point of contact, guides new parents through the Admissions process (e.g. documents, scholarships, admissions fees, etc.) • Keeps abreast of competitor offerings