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Main responsibilities: Answering and transferring telephone calls. Tasks: Responsible for front desk functions and guest reception. Handle all telephone calls courteously and professionally. Calls need to be answered in no more than three rings. Ensure all calls are transferred to the right person and extension. Take note of telephone messages and relay them to the respective staff accordingly. Prepare meeting rooms and handle room bookings. Ensure priority is given to top management. Manage the telephone system and ensure the phone is working at all times. Report any faults in the phone system to superiors as soon as possible. Attend to all clients, guests and visitors' inquiries at the reception counter and welcome them with proper greetings and smiles. Coordinate with courier service companies to ensure timely pickup of documents/parcels. Ensure the reception area is clean and tidy at all times. Do not leave the reception desk empty and unmanned. Ensure all newspapers delivered by the vendor are counted and in order. Report any shortages to superiors. Provide administrative support as and when assigned. Other tasks related to instructions from Management and/or immediate Superiors from time to time. Requirements: Minimum Sijil Pelajaran Malaysia or equivalent; At least 2 years’ experience in receptionist or administration works; Proficiency in the use of MS Office suite including MS Excel, MS Word and MS PowerPoint; Proficiency in spoken and written English and Bahasa Malaysia is required; The candidate should possess good attributes and be energetic; Being self-motivated, analytical, resourceful and having strong integrity are important qualities; and A good working attitude.