Job Controller (Mitsubishi)
· To direct and coordinate activities concerned with the workshop operation of a service center through the performance of the duties personally or through the employees.
· To manage the workflow of the technicians in the workshop and is responsible to assist the Workshop Manager to oversee l the activities.
· To act as second in command in the workshop when the Workshop Manager is not around.
· To monitor the time when work is carried out and ensure it is completed on time.
· To manage all workshop activities including, diagnosing faults, repairs and servicing of vehicles to the standard.
· To carry out managerial responsibilities in accordance with the organization's policies and applicable laws.
· To focus on the productivity and efficiency of the workshop by correctly determining the problems with the vehicles and determining the repair time as per the EON AUTO MART standard.
· To screen and monitor competent personnel, ensure replacement parts are correct and monitor the crew's work performance to make sure they adhere to quality assurance guidelines.
· To keep the center clean and operating safely and in accordance with local, state and federal guidelines regarding hazardous materials handling and disposal.
· To ensure EON AUTO MART 7 Core Service Process is practiced at the workshop
· To ensure that all cars are promptly attended and completed within the specified time.
· To manage technician’s concerns/complaints efficiently.
· To strictly monitor and manage the disciplinary aspects of the technicians.
· To be responsible for the clock in and out for the jobs done by the technicians
· To ensure cleanliness and organization of workshop work area
· To ensuring the technicians complete all the repairs recorded and the Service Campaigns.
· To constantly monitor the technicians to complete the job on time.
· To ensure the warranty documents is complete when the repair job is completed.
· To ensure all repair orders upon completion, the repairs are correctly documented.
· To investigate any technician causing the delay to complete the repair as per the promise time
· To be responsible for the efficiency and productivity of the technicians.
· To maintain effective control of workshop floor work flow.
· To take corrective action where inadequate performance is suspected.
· To follow up on all outstanding issues.
Job Type: Full-time
Pay: RM1,800.00 - RM2,300.00 per month
Benefits:
- Dental insurance
- Health insurance
- Parental leave
- Professional development
Schedule:
- Monday to Friday
- Weekend jobs
Experience:
- automotive: 3 years (Preferred)
License/Certification:
- D/DA Driving License (Required)
Work Location: In person