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Cotecna is a leading provider of testing, inspection and certification services. Founded in Switzerland in 1974, Cotecna started off as a family business and has now grown to become a world-class international player with over 7000 employees in more than 140 offices across 50 countries.
Perform close co-ordination with all concerned department and members of sales and Marketing teams.
Main Accountabilities
- Answering incoming customer calls and e-mails on type of testing and other services required.
- Provide quotation to customers after consulting with the team.
Responsible for following instruction provided by the Admin manager/laboratory Manager. - Have good communication skills with the customer.
- Update the customer orders in sytem, including order tracking and update with customer.
- To uphold the good image of the Company at all time.
- To maintain good rapport with customers.
- Perform any other duties and assignments that maybe assigned from time to time.
Qualifications, Experience and Technical Skill
- Minimum SPM/Diploma
- Fresh grad or minimum 1 year in Customer service industry is encouraged to apply.
GENERAL INFORMATION
Geographical Scope
Country
Function
Communication
Seniority
Employee
Country
Malaysia
City
Port Klang
Contract
Full-time unlimited
Subject To Travel
Rarely
Open Until
2025/03/25