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Customer Service

Salary undisclosed

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Cotecna is a leading provider of testing, inspection and certification services. Founded in Switzerland in 1974, Cotecna started off as a family business and has now grown to become a world-class international player with over 7000 employees in more than 140 offices across 50 countries.

Perform close co-ordination with all concerned department and members of sales and Marketing teams.

Main Accountabilities

  • Answering incoming customer calls and e-mails on type of testing and other services required.
  • Provide quotation to customers after consulting with the team.
    Responsible for following instruction provided by the Admin manager/laboratory Manager.
  • Have good communication skills with the customer.
  • Update the customer orders in sytem, including order tracking and update with customer.
  • To uphold the good image of the Company at all time.
  • To maintain good rapport with customers.
  • Perform any other duties and assignments that maybe assigned from time to time.

Qualifications, Experience and Technical Skill

  • Minimum SPM/Diploma
  • Fresh grad or minimum 1 year in Customer service industry is encouraged to apply.
GENERAL INFORMATION
  • Geographical Scope

    Country

  • Function

    Communication

  • Seniority

    Employee

  • Country

    Malaysia

  • City

    Port Klang

  • Contract

    Full-time unlimited

  • Subject To Travel

    Rarely

  • Open Until

    2025/03/25