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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
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Jobs or company...

Assistant Front Office Manager

RM 5,000 - RM 5,000 / month
Checking job availability...
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Overview of duties

  • Ensures guests have a smooth-running stay at the hotel
  • Organises the customer welcome and care provided by his/her team
  • Manages and motivates the Front Office team in order to provide a high standard of service for customers
  • Helps meet the department's quantitative and qualitative targets
  • Implements brand and Group projects and identity features.Main responsibilitiesCustomer relations• Welcomes guests and fosters customer loyalty through his/her friendly manner
  • Develops high quality relationships with guests throughout their stay
  • Handles any guest complaints or contentious issues that cannot be settled directly by team members and provides a rapid solutionProfessional techniques / Production• Takes part in, organises and supervises guest arrivals and departures with the front office teams • Ensures that guest documentation and information is available and up-to-date
  • Ensures that the pricing policy and internal audit procedures are duly applied • Supervises the management of debtors, group and individual guest invoicing and cash operations • Keeps track of the standard of services delivered, based on guest comments and quality audits • Updates and checks that information in the directory and e-directory is up-to-date
  • Supervises the standard of customer relations on a daily basisTeam management • Develops employees' motivation and team spirit by creating a good working atmosphere
  • Is involved in recruitment
  • Integrates and trains employees, providing support for skills development • Applies labour legislation • Ensures that employees are well presented (uniforms, personal hygiene etc) Commercial / Sales • Contributes to synergy within the marketplace by promoting the inter-hotel coordination policy • Makes sure that the hotel's pricing policy and sales pitches are duly applied in order to optimise REVPAR
  • Ensures the brand and/or Group's loyalty programme is promoted to guests • Motivates and drives the team to attain the department's quantative targets
  • Is responsive in implementing the sales priorities for the day, as initiated by the Front Office ManagerManagement and administration • Ensures that invoicing and cash operations procedures are respected in line with internal audit reference guidelines
  • Helps update dashboard charts (revenue, occupancy rates, average room rates, activity forecasts, headcount planning, etc)
  • Ensures security of revenue and money flows
  • Undertakes any necessary actions in order to recover debt Hygiene / Personal safety / Environment • Ensures that the workplace remains clean and tidy
  • Applies and ensures application of the hotel's security regulations (in case of fire etc)
  • Ensures the safety of people and property in the hotel
  • Respects the hotel's commitments to the "Environment Charter" (saving energy, recycling, sorting waste etc)Reporting lineReports to the Front Office ManagerProfileEducation / Professional experience • Vocational diploma to degree level in hospitality - food & beverage
  • Previous experience working at the front desk
  • Computer literate in the Windows environment, PMS, Hotix, Tars, with an aptitude for new technologies
  • Fluent in the national language
  • Business English and a third language would be a plus

Job Types: Full-time, Permanent

Pay: Up to RM5,000.00 per month

Benefits:

  • Health insurance
  • Opportunities for promotion
  • Professional development

Schedule:

  • Day shift
  • Evening shift

Supplemental Pay:

  • Yearly bonus