Fraud Officer-Top Bank-Rotational Shift
RM 4,400 - RM 6,500 / month
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What You’ll Do:
- Be part of a Fraud Risk Operations team that plays a crucial role in Global Credit Control Service, focusing on fraud prevention and detection.
- Continuously work towards mitigating fraud risks and protecting the organization and its customers from potential losses.
- Proactively gather intelligence from media reports and online sources to identify potential fraud or scam activities related to customers and affiliates.
- Stay updated on the latest fraud trends and apply insights to enhance fraud prevention strategies.
- Work independently to complete assigned tasks within established timelines and process benchmarks.
- Develop an understanding of business operations to effectively communicate compliance issues and associated risks in a meaningful way.
- Act as the first line of defense by identifying patterns, potential systemic risks, and emerging threats beyond immediate areas of focus.
What You’ll Need to Succeed:
- Strong analytical and decision-making skills, with the ability to process large amounts of information effectively.
- Adaptability to changes in corporate and departmental objectives.
- Willingness to work in a rotational 24/7 shift schedule, including overtime when required.
- Proficiency in English, Cantonese, and Mandarin (both written and spoken).
- A proactive mindset with a commitment to achieving organizational goals.
Additional Skills That Are a Plus:
- Strong communication skills, including the ability to draft business letters and reports.
- Competence in analyzing and interpreting numerical data.
- Ability to multitask and escalate cases to management when necessary.
- Knowledge of best practices for fraud risk management.
- Awareness of how and when to report suspicious activities in a structured manner.
- A collaborative approach to process improvement and fraud prevention strategies.
Job Type: Full-time
Pay: RM4,400.00 - RM6,500.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Schedule:
- Rotational shift
Education:
- Bachelor's (Required)
Experience:
- Fraud Analysts: 3 years (Required)
Language:
- Mandarin (Required)
Work Location: In person