P
Customer Service Officer (Printing Solutions)
RM 3,500 - RM 4,500 / month
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Position: Customer Service Officer/ Sales Coordinator
Location: Kawasan Perusahaan Cheras Jaya, Balakong
RESPONSIBILITIES:
- Liaise with sales personnel on sales related matters.
- Assist in sales coordination activities, handle and interact with customers to provide information in response to inquiries about products & services.
- RFQ Handling, prepare cost breakdowns and liaison with customers in an accurate and timely manner.
- Perform initial checking on customer supplied items. E.g., Artwork, sample, color tolerance and feedback to customer should there be any doubts.
- Coordinate inter-departmentally on sample preparations and monitor new sample color tolerance and lab tests preparation
- Update and review paper requirement vs customer monthly forecast.
- Coordinate with Production to meet all customer requirement and deadlines
- Responsible for providing production schedule and releasing to production sections.
- Ensure that relevant raw materials and manpower are available for production run, especially during OT or normal day & Off Day
- Ensure that all activities and important records are documented as per ISO 9001:2015 requirement.
- Perform other job-related duties as assigned
REQUIREMENTS:
- Diploma/Degree in Business Administration/Marketing
- Preferably minimum one (1) year working experience in similar fields OR Minimum three (3) years of working experience in related fields (if without qualification)
- Competent communicator.
- Well versed in spoken and written discourse of the English, Mandarin and BM.
- Computer literate and able to operate Microsoft and Excel programs.
REMUNERATION PACKAGES:
RM 3,500 - RM 4,500 **basic salary depends on industry experience.
- EPF, SOCSO, EIS, Medical Coverage, Annual Leave etc.
- Probation is 3 months.
- Working Days: 5 days' work week;
- Working Hours: 8.30am to 6pm (Mon to Friday)
Job Types: Full-time, Permanent
Pay: RM3,500.00 - RM4,500.00 per month
Application Question(s):
- Are you born in the year of an Ox (1985 & 1997) or Rabbit (1987 & 1999)?
Language:
- Mandarin (Required)