Clerk, Parts Coordinator

Job Summary: The Clerk, Parts Coordinator is responsible for processing service parts orders, returns, quotations, managing backorders, and ensuring timely delivery. This role requires effective coordination with internal departments and external partners to meet customer expectations and maintain operational efficiency. Key Responsibilities: • Process service parts orders, returns, reman core & backorder (manual backorder) and quotations. • Ensure timely delivery of backorders and maintain accurate records. • Coordinate with the Service Department and Counter Sales to ensure accurate parts processing. ordering. • Provide timely updates on delivery status to customers and internal teams. • Monitor and track reman core returns and process CAT claims as needed. Qualifications: • Diploma in Business, Supply Chain, or related field with experience in parts processing or logistics. • Strong attention to detail and excellent organizational skills. • Good communication and coordination abilities. • Proficient in Microsoft Office and parts management software (e.g., Service Information System).