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Inbound Travel Sales & Operation Executive / Manager

RM 3,500 - RM 3,999 / month

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*Overseeing Personal sales/ Team revenue for domestic Corporates/ Government / Travel agents ( Coverage ) *Handle Clients quotation, Itinerary, Incoming Call, complaints and any other request in a professional & efficiently *Build and maintain good relationships with Clients *Responsible in achieving sales/ Partnership & team KPIs set by management(FIT/GIT/MICE tic. ( Revenue ) *Plan, Budget and execute sales strategies for International market. *Responsible in submission of Reports ( Plan ahead report / Weekly activity / Monthly sales/Forecast report. *Work closely with Operation, Product, Online Team and Finance Team to ensure all bookings/Arrangement are made as accordingly by clients and drive sales. *Responsible in creating new business growth to increase market share/sales via various marketing Techniques. *Account managing & retaining portfolio of key clients to ensure high level of customer satisfaction. *Responsible in planning of Marketing strategies by collecting market intelligent, clients feedback, Market trend and conduct competitor’s analysis. *Attend domestic Trade Fair, Road show, Sales Visit and other related potential events *Responsible in all arrangements- reservations on all confirm bookings are booked with *Deadline and ensure prompt payment– Hotels , Restaurant/ Land based suppliers ( FIT/GIT/SIC/MICE ) AOS *To ensure all accurate costing are updated in AOS system and constant communication with Sales on their costing and itinerary *Identify opportunities to improve operational and service methods or Procedures *Responsible in producing good quality quotations using standard format within agreed deadlines by market and follow up for confirmation conversion *To be able to advise client on suitable options for their tours/ Hotels *To be able to independently out source for any other products / services request by sales / clients as per request. * Build and maintain good relationships with Clients *To log all New requests and follow ups on confirmation / Conversion To carry out any other job function given by Management