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Collection officer

RM 4,000 - RM 4,999 / month

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We are hiring collection officers to join our international bank located at KL. Preferably those with Write-offs experience. Job responsibilities: Identifying outstanding debts: Tracking and identifying customer accounts with unpaid balances. Contacting debtors: Reaching out to customers via phone, email, or mail to inquire about their payment status. Negotiating payment plans: Working with debtors to establish feasible repayment schedules and deadlines. Handling customer inquiries and complaints: Addressing questions, concerns, and objections from debtors regarding their accounts. Performing Write-offs: Identify and perform write-offs to outstanding debts Requirements Minimum 1 year experience as Debt collector/Collection officer Experience in Write-offs Added advantage for those from banking industry Job Details Work days: Monday to Friday Work Hours: 9am to 6pm Location: Bukit Jalil Benefits Basic salary: Up to RM4500 Insurance coverage AL & Medical claims Office nearby LRT - Free shuttle bus Permanent position