Customer Service (WFH after 3 Months)
RM 3,000 - RM 3,499 / month
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Join Us Now! Are you fluent in English and Mandarin/Cantonese? If so, this job is perfect for you! Become a part of our Customer Service team. We want you to be the friendly voice that makes a lasting impact! Job Highlights: • Competitive Salary: Attractive salary and allowances. • Work-Life Balance: Two days off per week. • Flexible Working Hours: 5-day workweek with a 9-hour shift. • Open to All Applicants: Fresh graduates, SPM holders, diploma holders, and career changers are welcome to apply. • Work with Leading Companies: Gain valuable experience by working with top industry brands. About The Role: As a Customer Service Representative, you will handle customer inquiries, resolve complaints, and provide accurate product information via phone, email, and live chat. Job Responsibilities: • Respond to customer inquiries promptly and professionally via phone, email, and live chat. • Resolve customer complaints to ensure satisfaction. • Provide clear and accurate product and service information. • Identify customer needs and escalate complex issues when necessary. • Accurately document and maintain customer interaction records.