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Pickleball Club Operations Crew

RM 2,000 - RM 2,500 / month

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Base is a premium lifestyle Pickleball Club situated near Old Town Petaling Jaya.

The Base Operations Crew is the first point of contact for customers and plays a crucial role in creating a positive experience at our facility.

Responsibilities includes:

  • Customer Service: Greet customers, answer inquiries, and provide information about programs, services, and facility policies. Handle customer complaints and concerns with professionalism.
  • Court Management: Monitor court usage, ensure players adhere to rules and etiquette, and handle customer enquiries regarding court bookings and reservations. Maintain court cleanliness.
  • Point of Sale: Process transactions for memberships, lessons, pro shop purchases, and snack bar items. Handle cash and credit card transactions accurately.
  • Scheduling: Monitor & manage court bookings and reservations using the facility's scheduling system.
  • Administrative Tasks: Perform general administrative duties, such as answering phones, filing, and data entry.
  • Pro Shop Assistance: Assist customers with pro shop purchases, provide product information, and maintain inventory.
  • Snack Bar Assistance: Maintain cleanliness & restocks of the snack bar area, and handle sales transactions.
  • Opening/Closing Duties: Open and close the facility according to established procedures. Secure the facility at the end of the day.

Qualifications:

  • Excellent customer service and communication skills.
  • Ability to work in a fast-paced environment.
  • Strong organizational skills and attention to detail.
  • Basic computer skills and experience with point-of-sale systems.
  • Ability to work flexible hours on shifts, including evenings and weekends.
  • Knowledge & interest in Pickleball is a plus.
  • Positive and enthusiastic attitude

Job Types: Full-time, Part-time

Pay: RM2,000.00 - RM2,500.00 per month

Expected hours: No less than 48 per week

Schedule:

  • Holidays
  • Rotational shift

Work Location: In person

Application Deadline: 03/31/2025