Freight Customer Service
Main Functions
1. Responsible for the compiling and sending of daily, weekly, and monthly report.
2. Arrange, file, and maintain customers’ quotations in orderly and proper manner.
3. Maintain upkeep and proper filling of airlines' rates at all time. (Liaise with the Air Export dept if there is any changes/update on airline's rates)
4. Support Sales and Marketing staff via e-mail / telephone call or any means of communication with customers, and KWE overseas offices. (The concerned staff must be consulted and updated accordingly).
5. Market research and collect potential target customer info via several sources such as yellow page, internet etc.
Other Functions
1. Undertake new task and job assignment deemed necessary by HOD.
2. Follow up on the sales quotation, customers and other related sales issues when the Sales and Marketing staff is out of the office.
Job Types: Full-time, Permanent, Contract
Pay: RM2,000.00 - RM2,500.00 per month
Benefits:
- Free parking
- Maternity leave
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
- Weekend jobs
Supplemental Pay:
- Overtime pay
- Yearly bonus
Experience:
- Customer Service: 1 year (Required)
Work Location: In person