Housekeeping & Steward (Luxury Cruise Liner - Viking)
Join Viking's Housekeeping Team!
Viking, a dynamic company boasting an extensive and expanding fleet, offers a wide array of global cruise experiences. We are on the lookout for dedicated individuals to become part of our Housekeeping team.
ResponsibilitiesPublic Areas
- Clean all public Guest areas, back-of-house (BOH), and crew areas, such as corridors, trolleys, lockers, and pantries.
- Properly utilize cleaning products and equipment, and remove dirty dishes from public spaces.
- Ensure the well-maintained condition of cleaning equipment and report any issues promptly.
- Assist Guests with directions and information, strictly adhering to the STAR Service Standard.
- Manage garbage segregation effectively and maintain Public Health Standards.
- Participate in luggage-handling duties during embarkation and disembarkation.
- Set up and clear pool deck furniture, keep the towel station stocked, and distribute face towels.
Guest Rooms
- Conduct daily cleaning of Guest bathrooms, toilets, balconies, windows, and furniture.
- Vacuum and clean the assigned corridors and pantries.
- Stock lockers with clean linen, towels, and amenities.
- Report any maintenance issues identified in Guest areas.
- Guarantee Guest room confidentiality and security, and handle complaints professionally.
- Provide ice deliveries, laundry, and shoeshine services.
- Be well-versed in room features for introductions when necessary.
- Assist in managing stateroom minibars as required.
Requirements
- Age Requirement: Applicants must be 21 years old or above.
- Appearance: No visible tattoos on exposed body parts are allowed.
- Experience: For entry-level positions, one year of experience as a Utility/Hotel Custodial or similar role in a premium-brand hospitality environment, or a formal hospitality training with at least 6 months of experience. For more experienced roles, at least two years of experience as an Assistant Stateroom Steward/ess or similar, preferably in the cruise industry.
- Language Skills: Possess good to solid English communication skills to interact effectively with guests.
- Personal Attributes: Be guest-focused, service-oriented, have a positive attitude, maintain a professional appearance, and uphold high hygiene standards.
- Work Skills: Be capable of working safely with chemicals and cleaning tools.
- Physical Ability: Be physically fit, able to lift 50+ lbs., walk extensively, and stand for long periods.
- Knowledge: Have an understanding of Public Health and Sanitary Policies.
- Education: A relevant educational background in hospitality or a related field is preferred.
If you are passionate about the hospitality industry and eager for a fulfilling career at sea, apply now and become a valued member of the Viking family!
Whatsapp is open for job applications and interview arrangement request.
Contact via this link: https://wa.me/143118681
Alternatively, apply through the platform, and be sure to check your email inbox for the scheduling of an online interview.
Job Type: Full-time
Pay: RM3,900.00 - RM7,200.00 per month
Benefits:
- Meal provided
- Opportunities for promotion
- Professional development
Schedule:
- Rotational shift
Supplemental Pay:
- Tips
Education:
- STM/STPM (Required)
Experience:
- Hospitality: 2 years (Required)
- Housekeeping: 1 year (Required)
- Hotel: 2 years (Required)
Language:
- English (Required)