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Risk Management Officer

RM 3,000 - RM 15,000 / month

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Client Consultation:

  • Meet with potential clients to understand their needs.
  • Assess clients’ insurance needs (e.g., life, health, auto, home).

Policy Recommendation:

  • Advise clients on suitable insurance policies based on their needs and financial goals.
  • Explain policy details, including coverage options, exclusions, and premiums.

Sales and Marketing:

  • Generate leads through various marketing strategies (e.g., referrals, networking, advertising).
  • Follow up with prospects and convert leads into clients.
  • Conduct presentations and inform clients about new policies

Policy Management:

  • Assist clients with policy renewals.
  • Modify policies as needed (e.g., add coverage, update beneficiary information).
  • Help clients file claims and provide necessary documentation.

Claims Assistance:

  • Guide clients through the process of filing a claim.
  • Communicate with insurance companies on behalf of clients to ensure claims are processed.
  • Resolve issues related to denied or delayed claims.

Customer Service:

  • Provide ongoing support to clients for any policy-related questions or issues.
  • Handle inquiries about billing, coverage, and policy changes.

Record Keeping:

  • Maintain accurate records of client interactions, policies, and payments.
  • Update client data and track renewals and follow-up actions.

Compliance and Regulations:

  • Ensure policies and practices comply with state and federal insurance regulations.
  • Keep up to date with insurance laws and industry changes.

Networking and Relationship Building:

  • Build and maintain strong relationships with clients to encourage loyalty and referrals.
  • Attend industry events and professional development courses to stay current.

Administrative Duties:

  • Process applications, documents, and claims.
  • Coordinate meetings and appointments with clients.
  • Prepare reports and sales projections for management.

Job Type: Full-time

Pay: RM3,000.00 - RM15,000.00 per month

Benefits:

  • Flexible schedule
  • Health insurance
  • Opportunities for promotion
  • Professional development

Schedule:

  • Monday to Friday

Supplemental Pay:

  • Performance bonus

Education:

  • Diploma/Advanced Diploma (Preferred)

Location:

  • Kuala Lumpur (Preferred)

Work Location: In person