Job Title: Service Crew
Location: Georgetown
Position Type: Full Time
Salary: RM1800-RM2200++
About Us:
At our restaurant, we pride ourselves on providing excellent customer service and high-quality food in a warm and inviting atmosphere. We’re looking for friendly, motivated individuals to join our team as Service Crew members. If you’re passionate about great food and great service, we’d love to meet you!
Position Overview:
As a Service Crew member, you will play a crucial role in ensuring our guests have a memorable dining experience. You will be responsible for providing exceptional customer service, maintaining a clean and organized dining area, and assisting with food and beverage service. Your primary goal is to enhance customer satisfaction while supporting the smooth and efficient operation of the restaurant.
Key Responsibilities:
- Greet and welcome guests in a friendly and professional manner.
- Take customer orders accurately and efficiently, providing menu recommendations when needed.
- Serve food and beverages promptly, ensuring proper presentation and quality standards.
- Handle customer inquiries, complaints, and special requests with patience and a positive attitude.
- Maintain cleanliness of dining area, including tables, floors, and restrooms.
- Assist in setting up and clearing tables, and restocking supplies as needed.
- Process payments, including cash and credit card transactions, accurately.
- Work closely with kitchen and bar staff to ensure timely and accurate order delivery.
- Follow restaurant safety and hygiene procedures at all times.
- Assist with opening and closing duties as required.
Requirements:
- Previous experience in customer service or restaurant settings is preferred but not required.
- Strong communication skills with the ability to interact positively with customers and team members.
- Ability to work in a fast-paced environment and multitask effectively.
- Friendly, approachable, and customer-focused attitude.
- Must be able to work flexible hours, including evenings, weekends, and holidays.
- Basic math skills and the ability to handle cash and electronic payments.
- Knowledge of food safety and sanitation practices is a plus.
Benefits:
- Staff discounts on food and beverages.
- Opportunities for career growth and advancement.
- A supportive and fun work environment.
- Overtime pay
- Rotation shift
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**How to Apply:**
Interested applicants are encouraged to submit their resume and detailing their experience and availability to Whatsapp (0125531786) or apply in person at Kota Cornwallis Dine & Coffee.
We look forward to welcoming you to our team!
Job Types: Full-time, Fresh graduate
Pay: RM1,800.00 - RM2,200.00 per month
Benefits:
- Meal provided
- Opportunities for promotion
Schedule:
- Rotational shift
Supplemental Pay:
- Attendance bonus
- Overtime pay
- Performance bonus
Work Location: In person