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E-Business Executive/Assistant

RM 2,300 - RM 3,500 / month

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Responsibilities:

  • Assist in managing the online sales and marketing activities for various e-commerce platforms (Shopee, Lazada, Zalora, Tiktok, etc.)
  • Able to use Spread Sheets or Excel (pivot tables, v-lookups etc.) in addition to web analytics to stay organized and monitor changes in product prices, product sales and identify opportunities for improvement.
  • Process all online orders.
  • Manage existing platforms – listing, managing sell-out via campaigns, content optimization, and third-party engagements.
  • Maintains conversation with customer – sales enquiries, aftersales service via all channels (live chat, email, social platforms).
  • Ensure product listing information is consistent across all online e-commerce stores.
  • Working with product management, sales, graphics, and other relevant departments to provide updated content for assigned accounts to be shared across e-commerce platforms.
  • Having the ability to multitask, prioritize and successfully meet several deadlines at once while maintaining attention to detail.
  • Providing analysis and reporting on campaign performance on a monthly basis.

Requirements:

  • Minimum Diploma, Advanced / Higher/Graduate Diploma in e-commerce / Information Technology / Marketing / Mass Communication or equivalent discipline.
  • Strong analytical and solid understanding of e-commerce frameworks.
  • Minimum one (1) year of working experience in e-commerce field or online business. Candidate with live host experience is added advantage.
  • Able to perform multi-tasks and paying attention to details.
  • Proficiencies in Microsoft Excel.
  • Excellent interpersonal and communication skills for building relationships with different stakeholders.

Job Type: Full-time

Pay: RM2,300.00 - RM3,500.00 per month

Schedule:

  • Monday to Friday