Patient Support Representative
Salary undisclosed
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The Healthcare CSR is responsible for handling inbound and outbound calls with members aged 65 and older. The role involves providing information about healthcare benefits, coverage, co-pays, and in-network doctors. Representatives will also pitch healthcare events such as colonoscopies, mammograms, and flu shots. Given the nature of the role, candidates must be comfortable discussing sensitive health topics, including chronic illnesses and end-of-life care.