
Mandarin Customer Service Executive (Cable Industry) - Day Shift
RM 2,800 - RM 3,300 / month
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- Customer Support:Handle inbound and outbound calls, emails, or chats related to cable services. Assist customers with inquiries about billing, service plans, technical issues, and account management.
- Technical Troubleshooting: Guide customers through basic troubleshooting steps for cable TV, internet, or phone services.
- Issue Resolution: Resolve customer complaints or concerns promptly and professionally.
- Technical Troubleshooting: Guide customers through basic troubleshooting steps for cable TV, internet, or phone services.
- Candidate must possess at least SPM. Have minimum of 1-year of customer service experience most welcome.
- Required language(s): Mandarin & English. (Must be able to speak Mandarin to ensure smooth communication with end-user support).
- Need to be a fast learner as we are a fast-paced company.
- Great attention to details and excellent problem-solving skill.
- 5 day working 2 days off in a week (Mon-Sun; 9 hour/shift).
- EPF/SOSCO
- Provided training.
- Provided commission
- Provided allowance.
- Near to LRT Ara Damansara Station.
- Working hour: 5 day working days (Mon-Sun), 9 hour/shift (8am-9pm)