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Mandarin Customer Care Executive (Cable Industry) – Day Shift

RM 2,800 - RM 3,300 / month

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  • Customer Support: Manage inbound & outbound calls, emails, and chats for cable services, assisting with billing, service plans, technical issues, and account management.
  • Technical Troubleshooting: Provide step-by-step guidance for cable TV, internet, and phone service issues.
  • Issue Resolution: Address & resolve customer complaints efficiently and professionally.
  • Minimum Qualification: SPM or above.
  • Experience: At least 1 year in customer service is preferred.
  • Language Requirement: Must be fluent in Mandarin & English for smooth communication.
  • Key Skills: Fast learner, detail-oriented, and strong problem-solving abilities.
  • Work Schedule: 5-day work week, 9-hour shifts (Monday-Sunday, 2 days off).
  • EPF & SOCSO provided.
  • Comprehensive Training to enhance skills.
  • Commission & Allowance for extra earnings.
  • Convenient Location near LRT Ara Damansara Station.
  • Work Schedule: 5 days per week (Mon-Sun), 9-hour shifts between 8 AM - 9 PM.