
Mandarin Customer Care Executive (Cable Industry) – Day Shift
RM 2,800 - RM 3,300 / month
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- Customer Support: Manage inbound & outbound calls, emails, and chats for cable services, assisting with billing, service plans, technical issues, and account management.
- Technical Troubleshooting: Provide step-by-step guidance for cable TV, internet, and phone service issues.
- Issue Resolution: Address & resolve customer complaints efficiently and professionally.
- Technical Troubleshooting: Provide step-by-step guidance for cable TV, internet, and phone service issues.
- Minimum Qualification: SPM or above.
- Experience: At least 1 year in customer service is preferred.
- Language Requirement: Must be fluent in Mandarin & English for smooth communication.
- Key Skills: Fast learner, detail-oriented, and strong problem-solving abilities.
- Work Schedule: 5-day work week, 9-hour shifts (Monday-Sunday, 2 days off).
- Experience: At least 1 year in customer service is preferred.
- EPF & SOCSO provided.
- Comprehensive Training to enhance skills.
- Commission & Allowance for extra earnings.
- Convenient Location near LRT Ara Damansara Station.
- Work Schedule: 5 days per week (Mon-Sun), 9-hour shifts between 8 AM - 9 PM.
- Comprehensive Training to enhance skills.