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Call Centre Representative – Cable Services (Day Shift Only)

RM 2,000 - RM 2,500 / month

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  • Customer Support – Provide a seamless service experience, ensuring customer inquiries are handled professionally.
  • Problem-Solving – Deliver quick and effective solutions, escalating issues to the right channels when necessary.
  • Escalation Management – Ensure timely resolution of complaints and recognition of customer feedback.
  • Multi-Channel Communication – Manage inbound calls, emails, and live chats efficiently.
  • Qualification – Minimum SPM or higher.
  • Language Proficiency – Must be fluent in English (speaking, reading, and listening).
  • Fresh Graduates – Welcome to apply; comprehensive training provided.
  • Shift Flexibility – Must be willing to work rotational shifts (8 AM – 9 PM, 9 hours per shift).
  • Work Location – Based in Ara Damansara.
  • Comprehensive Training – Enhance your skills with full training provided.
  • Employee Benefits – Enjoy EPF & SOCSO, sick leave, and annual leave.
  • Positive Work Environment – Thrive in a supportive and dynamic workplace.