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Cafe Crew
RM 2,000 - RM 2,500 / month
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- Prepares and serves hot and cold beverages, such as coffee, blended coffee, and tea, to customer, correctly customizes orders as requested.
- Describes product details to customers.
- Receives and processes customer payments.
- Serves prepared foods and baked goods including sandwiches, biscotti, muffins, or bagels.
- Ensures customer service stations are properly stocked with paper products or beverage preparation items.
- Cleans and sanitizes all equipment, utensils, dishes, and work areas.
- Ensures proper functioning of freezers, refrigerators, and heating by routinely checking temperatures in that equipment.
- Stocks supplies or retail products; may inventory, order, or receive products as directed.
- Performs other related duties as assigned.
- Greeting customers in a friendly manner and taking food and drink orders.
- Maintaining espresso machines, grinders, coffee machines and other equipment by cleaning, troubleshooting and scheduling repairs
- Good communication skills in English & Bahasa Malaysia
- Minimum 1 year experience in coffee beverage industry
- Excellent listening and communication skills to effectively interact with coworkers and customers
- Basic coffee knowledge, such as how to prepare common coffee beverages, although advanced knowledge, such as roasting and grinding processes, coffee bean sourcing and flavour differences, can be helpful
- Exceptional customer service and interpersonal skills to interact in a positive manner and prevent or resolve conflicts
- Strong teamwork abilities to work efficiently in a fast-paced and high-volume environment with other Baristas
- Attention to detail to manage specific customer requests as well as a high-volume beverage assembly line with minimal errors
- Time management and organizational skills to work efficiently and effectively in a high- volume workplace
- Applicants must be willing to work in Encorp Strand Mall
- Medical Claim
- OT
- Training provided
- EPF SOCSO