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Cafe Crew

  • Full Time, onsite
  • Promaster Integrated Consultancy Sdn Bhd
  • Petaling Jaya, Malaysia
RM 2,000 - RM 2,500 / month

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  • Prepares and serves hot and cold beverages, such as coffee, blended coffee, and tea, to customer, correctly customizes orders as requested.
  • Describes product details to customers.
  • Receives and processes customer payments.
  • Serves prepared foods and baked goods including sandwiches, biscotti, muffins, or bagels.
  • Ensures customer service stations are properly stocked with paper products or beverage preparation items.
  • Cleans and sanitizes all equipment, utensils, dishes, and work areas.
  • Ensures proper functioning of freezers, refrigerators, and heating by routinely checking temperatures in that equipment.
  • Stocks supplies or retail products; may inventory, order, or receive products as directed.
  • Performs other related duties as assigned.
  • Greeting customers in a friendly manner and taking food and drink orders.
  • Maintaining espresso machines, grinders, coffee machines and other equipment by cleaning, troubleshooting and scheduling repairs
  • Good communication skills in English & Bahasa Malaysia
  • Minimum 1 year experience in coffee beverage industry
  • Excellent listening and communication skills to effectively interact with coworkers and customers
  • Basic coffee knowledge, such as how to prepare common coffee beverages, although advanced knowledge, such as roasting and grinding processes, coffee bean sourcing and flavour differences, can be helpful
  • Exceptional customer service and interpersonal skills to interact in a positive manner and prevent or resolve conflicts
  • Strong teamwork abilities to work efficiently in a fast-paced and high-volume environment with other Baristas
  • Attention to detail to manage specific customer requests as well as a high-volume beverage assembly line with minimal errors
  • Time management and organizational skills to work efficiently and effectively in a high- volume workplace
  • Applicants must be willing to work in Encorp Strand Mall
  • Medical Claim
  • OT
  • Training provided
  • EPF SOCSO