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This role will be part of the management which need to handle the customers from pre-stay to after-stay, and make sure the customers are satisfy through out the period.
- Handle customer enquiries/bookings
- Handle customer check in / out process (by phone whatsapp)
- Arrange cleaner on room cleaning
- Prepare daily report to Manager
- Administrative work
To be successful in this role, you will need to be patience, passionate on Hotel line, problem solving skill and etc.
- O'level, A level, Diploma, Degree
- Fresh graduates are welcome
- Microsoft Office, Google Sheets & Google Docs
- High communication skill on both speaking and writing
- Able to work on public holiday (replacement leave provided)
- On call after office hour (allowance provided)
Other than salary, this role will be able to enjoy the below:
- Promotion to higher level of management
- Leader support and team back up