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Retail Assistant

RM 2,500 - RM 3,200 / month

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1. Greet and assist customers in a friendly and professional manner, providing accurate information about our mattress products and features.

2. Actively engage with customers to understand their needs and preferences and offer personalized recommendations to help them find the best bedding for their requirements.

3. Demonstrate knowledge of different bedding types, materials, and brands to effectively communicate product benefits and advantages.

4. Provide product demonstrations and educate customers on the proper usage, care, and maintenance of mattresses.

5. Assist customers with the selection process by providing detailed information on pricing, warranties, and financing options.

6. Process sales transactions accurately and efficiently, ensuring proper documentation and adherence to company policies.

7. Maintain a clean and organized sales floor, regularly restocking inventory and organizing product displays to enhance the shopping experience.

8. Address customer concerns and resolve any issues or complaints in a prompt and professional manner, striving to achieve customer satisfaction.

9. Collaborate with the sales team and store management to achieve daily and monthly sales targets.

  • Good customer service skills
  • Able to start immediately
  • Able to work on shift
  • Comfortable to work on weekends and holidays, as required by retail operations.
  • Location: Epitex Home @ IOI City Mall & Epitex Home @ Pavilion Bukit Jalil
  • EPF & SOCSO
  • Annual leave/ Medical leave