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Operation Executive

RM 2,300 - RM 2,600 / month

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  • Ensure all orders are fulfilled within the specified timeframe.
  • Ensure thorough familiarity with all product specifications.
  • Prepare and pack orders, assisting with both pick-up and walk-in customers.
  • Plan and coordinate daily deliveries with drivers, ensuring effective communication with team members and customers to adhere to schedules and achieve customer satisfaction.
  • Address customer inquiries and resolve issues promptly and professionally via phone, email, and WhatsApp messages, and respond accurately to Google Reviews.
  • Conduct quality checks on product and packaging to ensure compliance with quality regulations.
  • Maintain a clean and safe work environment in accordance with health and safety regulations.
  • Ensure proper maintenance and functionality of equipment, including regular inspections and servicing to minimise downtime.
  • Maintain sufficient inventory supply at all times, maintain inventory levels, and inform management to reorder as necessary.
  • Participate in job rotation as required for each role.
  • Proven working experience as an Operations Executive or similar role, preferably in the F&B industry.
  • Proficiency in Google Workspace.
  • Strong organisational and time management skills with attention to detail and efficiency.
  • Effective team player, able to interact well with drivers, customers, and team members.
  • Strong problem-solving skills and ability to work effectively in a fast-paced environment.
  • Commitment to maintaining high standards of hygiene and safety.
  • Flexibility to work 5 and 6 working days, alternating weekly.
  • Outpatient medical coverage
  • Dental and optical claims
  • Employee discount
  • Free birthday cake and birthday meal
  • Annual increment and bonus
  • Career development opportunities
  • Social events, such as sports activities and company dinners
  • Team building activities
  • Perfect Attendance Reward
  • Employee Referral Program