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Operation Executive
RM 2,300 - RM 2,600 / month
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- Ensure all orders are fulfilled within the specified timeframe.
- Ensure thorough familiarity with all product specifications.
- Prepare and pack orders, assisting with both pick-up and walk-in customers.
- Plan and coordinate daily deliveries with drivers, ensuring effective communication with team members and customers to adhere to schedules and achieve customer satisfaction.
- Address customer inquiries and resolve issues promptly and professionally via phone, email, and WhatsApp messages, and respond accurately to Google Reviews.
- Conduct quality checks on product and packaging to ensure compliance with quality regulations.
- Maintain a clean and safe work environment in accordance with health and safety regulations.
- Ensure proper maintenance and functionality of equipment, including regular inspections and servicing to minimise downtime.
- Maintain sufficient inventory supply at all times, maintain inventory levels, and inform management to reorder as necessary.
- Participate in job rotation as required for each role.
- Proven working experience as an Operations Executive or similar role, preferably in the F&B industry.
- Proficiency in Google Workspace.
- Strong organisational and time management skills with attention to detail and efficiency.
- Effective team player, able to interact well with drivers, customers, and team members.
- Strong problem-solving skills and ability to work effectively in a fast-paced environment.
- Commitment to maintaining high standards of hygiene and safety.
- Flexibility to work 5 and 6 working days, alternating weekly.
- Outpatient medical coverage
- Dental and optical claims
- Employee discount
- Free birthday cake and birthday meal
- Annual increment and bonus
- Career development opportunities
- Social events, such as sports activities and company dinners
- Team building activities
- Perfect Attendance Reward
- Employee Referral Program