Receptionist Front Desk

Responsibilities: Greet and welcome visitors, clients, and employees in a professional manner. Answer and direct phone calls to the appropriate person or department. Manage the reception area to ensure it is tidy and presentable. Handle incoming and outgoing mail, courier services, and deliveries. Maintain and update visitor logs, appointment schedules, and records. Prepare and organize meeting rooms, including refreshments if required. Provide general information and assistance to visitors and callers. Address customer inquiries and escalate issues to the relevant departments. Communicate effectively with staff, clients, and vendors. Ensure compliance with company policies and security protocols. Perform ad-hoc duties assigned by management. Qualifications and Skills Required: Minimum SPM, Diploma, or Degree in Business Administration, Hospitality, or a related field. 1-3 years of experience in a receptionist or front desk role (Fresh graduates may also apply). Strong communication and interpersonal skills. Proficiency in Microsoft Office (Word, Excel, Outlook). Organizational and time-management abilities. Professional appearance and friendly behaviour.