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Junior Customer Service

  • Full Time, onsite
  • Rapsys Technologies Malaysia Sdn Bhd
  • Kuala Lumpur, Malaysia
Salary undisclosed

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Key Responsibilities: • Response and follow up to customer inquiries through live chat and email. • Provide product information to customers. • Gather customer feedback and provide suggestions on improving customer service process and experience to superior. • Maintain a positive, responsible, empathetic and professional attitude to manage customer satisfaction. Requirements: Must haves: • SPM level or above. Trilingual Language • Minimum 1 years working experiences in any customer service role. • High stress tolerance and problem-solving skills. • Own PC/Laptop with specifications: 8GB RAM or above, Intel Core i5 processor or AMD Ryzen 5 processor or above, and internet speed of at least 80 Mbps for work