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Senior Technical Consultant - SEA Support
Salary undisclosed
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- Able to work with Aucotec in-house software and able to analyse the prospects/customers issue to define optimal solutions based on our portfolio for the client.
- Candidate have to liaise with customer around South East Asia ("SEA") for software troubleshooting and lead as the support on technical side.
- Updated on new features in the product and transform functions to the message of customer value.
- As a senior consultant, you must also work in other parts of the business, such as training or support to our partners if needed.
- Involve in post sales activities - assists account manager to manage client's request, expectations & troubleshooting.
- Able to handle engineering specifications, calculation.
- Presentations at trade shows and Onsite customer consultation, if necessary.