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Sales Marketing Executive

RM 3,500 - RM 4,000 / month

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  • Ensuring all customers emails to be replied with urgency, upon Manager’s approval.
  • To perform routine clerical and administrative duties efficiently.
  • Planning work schedules for individual and teams.
  • Handling and preparing basic report, accurate filing system for all documents.
  • Planning and organizing accommodation, catering, and other Resort services.
  • Meeting and greeting customers.
  • Dealing with customer complaints and comments.
  • Addressing problems and trouble shooting.
  • Assist Manager on promoting and marketing the business.
  • Servicing new and existing customers to ensure repeat business.
  • Constantly strive improvement in work processes and results, to better meet customers expectation.
  • Coordinate collection and documentation of all revenues following direct billing of customers on account receivable.
  • Create activities to help people enjoy their leisure time.
  • Explaining, advising on and demonstrating activities and safety procedures during activities.
  • Making sure that all equipment and facilities are safe and in order.
  • Checking weather conditions, assessing hazards and managing risk.
  • Takes order from the Management from time to time.
  • Ad-hoc task as assigned by the Management.
  • Excellent customer service, administration and organisational skills
  • Discretion and sensitivity
  • Problem-solving abilities
  • Strong communication and interpersonal skills
  • Strong IT skills and knowledge of booking systems and software
  • The ability to maintain professional standards under pressure
  • Flexibility and the ability to respond appropriately to changing situations

Meals provided subject to availability/ EPF/ SOCSO/ Bonus/ ANNUAL Leave