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Sales Marketing Executive
RM 3,500 - RM 4,000 / month
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- Ensuring all customers emails to be replied with urgency, upon Manager’s approval.
- To perform routine clerical and administrative duties efficiently.
- Planning work schedules for individual and teams.
- Handling and preparing basic report, accurate filing system for all documents.
- Planning and organizing accommodation, catering, and other Resort services.
- Meeting and greeting customers.
- Dealing with customer complaints and comments.
- Addressing problems and trouble shooting.
- Assist Manager on promoting and marketing the business.
- Servicing new and existing customers to ensure repeat business.
- Constantly strive improvement in work processes and results, to better meet customers expectation.
- Coordinate collection and documentation of all revenues following direct billing of customers on account receivable.
- Create activities to help people enjoy their leisure time.
- Explaining, advising on and demonstrating activities and safety procedures during activities.
- Making sure that all equipment and facilities are safe and in order.
- Checking weather conditions, assessing hazards and managing risk.
- Takes order from the Management from time to time.
- Ad-hoc task as assigned by the Management.
- Excellent customer service, administration and organisational skills
- Discretion and sensitivity
- Problem-solving abilities
- Strong communication and interpersonal skills
- Strong IT skills and knowledge of booking systems and software
- The ability to maintain professional standards under pressure
- Flexibility and the ability to respond appropriately to changing situations
Meals provided subject to availability/ EPF/ SOCSO/ Bonus/ ANNUAL Leave