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Guest Service Officer

RM 2,000 - RM 2,300 / month

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  • Ensure that all guests check in, check out and enquiries are handled promptly and efficiently.
  • Ensure guest data entry during registration is accurate.
  • Liaise with relevant departments such as Housekeeping or Maintenance regarding room status or guest request.
  • Maintain, update and manage guest data in Opera system.
  • Strive to serve guests with professionalism and absolute courtesy at all times.
  • Good interpersonal skills to provide overall guest satisfaction.
  • 1 or 2 years of related experience is an advantage.
  • Applicants who can converse in Mandarin would be beneficial.
  • A good team player and strive to have a career in Hospitality industry.
  • Duty Meal
  • Uniform
  • Medical Coverage