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Assistant Manager – Cyber Café (PC Bang)

RM 2,500 - RM 3,000 / month

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1. Lead & Manage Staff: Oversee and coordinate cyber café staff, ensuring a productive and positive work environment.

2. Staff Scheduling: Prepare and manage staff schedules effectively.

3. Customer Relations: Be friendly, outgoing, and communicative to build strong relationships with customers.

4. Clean & Organized Environment: Maintain the cyber café’s cleanliness, organization, and safety.

5. Technical Support: Handle basic computer troubleshooting, including connectivity, software, and minor hardware issues.

6. Gaming Knowledge: Assist customers with gaming setups, recommendations, and troubleshooting in a fast-paced gaming environment.

7. Cash Handling & Reporting: Manage cash transactions, daily sales records, and ensure financial accuracy.

8. Monitor Café Operations: Ensure all equipment, PCs, and gaming peripherals are in top condition. Report any major issues to the Operations Director.

9. Customer Engagement & Promotions: Help with promotions, customer loyalty programs, and in-store events.

Job Details

JOB INFO & REQUIREMENT

Contract Type
Full-time

Job Type
Executive

Experience Level
1-3 years

Job Categories
Customer Svc/Call Centre

Minimum Education Required
Diploma, Degree

Language Required
English, Bahasa Malaysia

Nationality Preferred
Malaysians Only

Gender Preferred
All Genders

Own Transport
None

SALARY & OTHER BENEFITS

Salary
RM 2,500 to RM 3,000 per month