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KEY TASK
- Responding to client calls and special requests.
- Assist Managers in directing office information flow.
- Building relationships with various organizations for special events promotion
- Develop and organize group events and manage departmental communication.
- Serve as a liaison between banquet service personnel and other staff members.
- Hold event order meetings with servers for smooth service.
- Conduct after-event evaluations to improve banquet functions.
- Perform administrative duties like typing Hotel Sales Agreements, Proposals, correspondence letters, inventory of office supplies, and replenishing sales kit folders.
- Handling special guest requests, maintaining calendars, answering phones, routing to sales staff, and handling mail, and faxes.
- Maintain a professional appearance and able to work flexible hours.
- Act as liaison between client and hotel for accurate and timely handling of group bookings.
- Recording and updating banquet event orders and group resumes.
- Ensure duty roster is submitted and prepared on time for payroll.
- Preparing banquet and monthly forecasts based on tentative bookings and confirmed functions.
- Updates sales contact periodically for email monthly blast.
- Participate in monthly sales meetings and take minutes.
- Assist the Director of Sales in preparing for Corporate Rates and Contracted Rates.
REQUIREMENT
- Graduates with at least a Diploma or Bachelor's Degree in Hospitality studies, Sales & Marketing, Event Management, or Business Administration.
- Preferred at least 1 year of experience in the same roles within the event company/hotel industry
- Good analytical thinking and problem-solving abilities
- Strong negotiation and communication skills
- Proficiency in Microsoft Office, and internal ordering systems.
- Familiar with hospitality POS systems; preferred IDB
- Fluent in English and Bahasa, speaking and writing (Mandarin speaking is a plus point)
Job Type: Permanent
Schedule:
- Monday to Friday
Application Question(s):
- What is your expected salary?
Education:
- Bachelor's (Preferred)
Experience:
- hotel's banquet and room sales: 3 years (Preferred)
Language:
- Mandarin (Preferred)